Regulatory Disclosures & Compliance
Information for Our Clients
The Tax Practitioners Board (TPB) maintains a register of tax agents and BAS agents. You can verify our registration here.
The TPB has put together a factsheet that lists your obligations as our client, as well as our obligations to you as your tax agent.
To view the factsheet and learn more about these obligations, follow the link below.
Disclosures of Significant Matters
As at the date of publication:
Haddad Baker and its principals have no suspensions, restrictions, or disciplinary actions recorded against them with the Tax Practitioners Board;
There are no matters that may reasonably influence your decision to engage or continue to engage our services.
Should any such matters arise in the future, this disclosure will be updated within 30 days in accordance with our obligations under the Tax Agent Services Act 2009.
Disputes & Complaints Process
If you have any concerns about our costs or services, please speak to the person responsible for this engagement, who is identified in our engagement letter.
To resolve your concerns, we have policies and procedures in place to deal appropriately with complaints and will use best endeavours to resolve a complaint or dispute to the mutual satisfaction of the parties involved.
Please contact us using the information below:
Email: admin@haddadbaker.com.au
Phone: (02) 4919 5500
Or send a registered letter to: Unit 5/12 B Teramby Road Nelson Bay NSW 2315
If your concerns remain unresolved, you are entitled to lodge a formal complaint with the Tax Practitioners Board. Further information is available here.